Connect SupportEngine to
your technology ecosystem.
Designed to work with the tools your teams already use — not to replace them.
Connect with the tools your teams already use.
SupportEngine is designed to work with your existing technology ecosystem — not replace it.
Microsoft Teams
Collaboration
Slack
Collaboration
Microsoft Entra ID
Identity
Active Directory
Identity
Google Workspace
Identity
Okta
Identity
Prometheus
Monitoring
Grafana
Monitoring
Zabbix
Monitoring
Datadog
Monitoring
PagerDuty
Monitoring
GitHub
Development
GitLab
Development
Jira
Development
AWS
Cloud
Microsoft Azure
Cloud
Google Cloud
Cloud
Email (IMAP/SMTP)
Communication
SMS Notifications
Communication
Webhooks
Communication
CrowdStrike
Security
Splunk
Security
Don't see your tool? Use our REST API to connect anything.
Build on SupportEngine.
Every SupportEngine capability is accessible via REST API. Build custom integrations, automate complex workflows, or embed ITSM functionality into your own tools.
REST API
Full REST API for every SupportEngine resource. OpenAPI specification available.
Webhooks
Real-time event notifications to any HTTP endpoint when tickets, assets, or changes are created or updated.
OAuth 2.0
Secure API authentication with scoped tokens. No credentials in URLs.
POST /api/v1/incidents
Authorization: Bearer {token}
Content-Type: application/json
{
"title": "VPN connectivity failure",
"description": "Multiple users unable to connect via VPN",
"priority": "high",
"category": "network",
"assignedTeam": "infrastructure"
}
// Response 201 Created
{
"id": "INC-10429",
"status": "open",
"slaTimer": {
"response": "PT30M",
"resolution": "PT4H"
},
"createdAt": "2026-07-15T09:23:00Z"
}Ready to modernize your
IT service experience?
Bring requests, incidents, assets, knowledge and automation together with SupportEngine. 14-day free trial. No credit card required.
Questions? Talk to our team